Carpet Installation Fareham

We can arrange uplift and disposal of existing flooring. There is a charge associated to cover our labour and landfill charge.

Yes. We offer a free, no obligation, estimating service. Give us a call to book a day or fill in our 'Free Home Consultation' form and we'll call you back to arrange a convenient date.

We offer a fully guaranteed fitting service for all flooring products using our teams of sub contract installers.
Rather than having to deal with and pay the fitter direct, you pay us for the fitting and we pay the fitters. If you have any installation issues you contact us to have them resolved rather than having to chase the fitter.

If you need some help or guidance regarding a new carpet, you are in safe hands. Speak to a member of our friendly team in store, or use our online Buying Guide to get you started.

Customers are welcome to take samples of carpets home without any charge – but all we ask is that you bring them back!

Your carpet may undergo ‘molting’ at some time in its life due to the way in which the fibres are constructed during manufacture. Short lengths of fibre are spun together to form the yarn that makes up the bulk of your carpet, and these fibres can become loose over time after regular vacuuming or cleaning. We would recommend the use of an upright vacuum to avoid excessive moulting, but we must stress it is not possible to ‘over-vacuum’ your carpet.

Your carpet will naturally flatten in the areas which are used more frequently, and this is perfectly normal. Carpets will generally flatten in the areas that are heavily used, showing you the areas that may be susceptible to more wear. Flattening should not be considered a form of wear, and it is not an issue.

During the manufacture and production of your carpet, the fabric was cut and rolled around a large cardboard tube. This tube was then wrapped at our central warehouse via an automated system alongside hundreds of other orders. During this process, there can be instances where the weight of the carpet can cause a temporary crease across the fabric during transit. Your carpet should ultimately remain unaffected, as regular use and vacuuming will see any creases even out and disappear.

We aim to ensure all our stores remain stocked with our entire range, either in our central warehouse or at the manufacturer. Unfortunately, from time to time there may be occasions where a specific product is unavailable due to high demand or supply issues. We will always do our utmost to ensure your replacement carpet or vinyl is delivered to you as quickly as possible.

We order all our carpets individually, meaning every carpet is unique and selected from a different production batch to the one your sample was taken from. Slight variations are therefore unavoidable, but we do complete regular checks to ensure our samples match our carpets as much as possible. If you are unhappy with your carpet in any way, please contact a member of our team.

If you have reported an issue to us and we do not believe your product is faulty, you may arrange for an inspection by an independent carpet expert. We are confident that an independent inspection will show that we are not being unreasonable but, in the unlikely event that an inspector identifies a problem which we may have overlooked, we will be happy to consider their findings.

Our products have different delivery times depending on the supplier. When you place an order, our staff will be able to give you an indication of the delivery timescale.